Terms and Conditions for ScaleHato.net

Effective Date: December 31, 2024

These Terms and Conditions govern the use of the website https://scalehato.net/ and the sale of products through our platform. By accessing and using this website, you agree to comply with and be bound by these terms. If you do not agree with these terms, please do not use this website or make any purchases.

1. General Terms

  • Website Usage: By using ScaleHato.net, you agree to adhere to all applicable laws and regulations. You may only use this website for lawful purposes and in accordance with these Terms and Conditions.

  • User Accounts: You may be required to create an account to place orders or access certain features. You are responsible for maintaining the confidentiality of your account credentials and agree to notify us immediately of any unauthorized access to your account.

  • Eligibility: You must be at least 18 years old or have the legal authority to enter into contracts to make a purchase from our website.

2. Product Information

  • Product Availability: All products listed on ScaleHato.net are subject to availability. We make every effort to ensure that our inventory is accurate, but there may be occasions when products are out of stock. If this occurs after you have placed your order, we will contact you to offer alternatives or a full refund.

  • Pricing: All prices are listed in USD and are subject to change without notice. We make every effort to ensure the prices on our website are accurate. In the event of an error in pricing, we will contact you before processing your order.

  • Product Descriptions: We strive to ensure that all product descriptions and images are accurate. However, ScaleHato does not guarantee the accuracy or completeness of these descriptions or images, as they may vary slightly due to manufacturer changes, lighting, or screen settings.

3. Orders and Payment

  • Order Confirmation: Once you place an order, you will receive an order confirmation email. This email confirms that we have received your order. Please review your order details for accuracy.

  • Payment: Payments are accepted through secure channels such as credit/debit cards, PayPal, and other approved methods. By submitting your payment information, you authorize us to charge the payment method for the total order amount.

  • Order Cancellation: You may cancel your order at any time before it has been processed for shipping. After the order is shipped, cancellations cannot be made, but you can return the item as per our Return and Refund Policy.

  • Taxes: Prices do not include applicable taxes. Sales tax will be calculated and applied at checkout based on the shipping address. Customers outside of the United States may be responsible for customs duties and taxes.

4. Shipping and Delivery

  • Shipping Methods: We offer various shipping options, including standard, expedited, and express shipping. Shipping costs are calculated based on the weight and delivery location of your order.

  • Delivery Time: Delivery times are estimated and are not guaranteed. We aim to process and ship orders within 1-2 business days; however, shipping times may vary depending on the shipping method and your location.

  • International Orders: We ship internationally to select countries. Any applicable customs duties, taxes, or import fees are the responsibility of the customer.

  • Address Accuracy: It is the customer’s responsibility to provide accurate shipping information. We are not responsible for lost or delayed packages due to incorrect addresses provided by the customer.

5. Returns, Refunds, and Exchanges

  • Return Policy: We offer a 30-day return policy. Please review our Refund and Returns Policy for more detailed information on how to initiate a return, exchange, or request a refund.

  • Exchanges: We offer exchanges on products if requested within 30 days of purchase. The item being exchanged must be unused, in its original condition, and in its original packaging.

  • Refunds: Refunds are processed once the returned item is inspected and deemed eligible. Please note that the refund will be issued to the original payment method and may take 5-10 business days to appear on your statement.

6. Warranty

All products purchased from ScaleHato come with a manufacturer’s warranty. Warranty details and terms vary depending on the product. If you experience any issues with your product under warranty, please contact us for assistance.

  • Warranty Claims: Warranty claims must be made in accordance with the manufacturer’s instructions. Please refer to the product’s packaging or description for warranty coverage details.

7. Limitation of Liability

  • Limitation of Responsibility: ScaleHato will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of this website or products purchased through it.

  • Maximum Liability: In no event will ScaleHato‘s liability exceed the total amount paid by you for the product or service that caused the damage.

8. Intellectual Property

  • Content Ownership: All content on ScaleHato.net, including text, graphics, logos, images, and software, is the property of ScaleHato or its content suppliers and is protected by copyright laws. You may not reproduce, distribute, or use any content without prior written consent from ScaleHato.

  • Trademarks: The trademarks, logos, and service marks displayed on this website are owned by ScaleHato or third parties. You may not use any of these trademarks without explicit permission.

9. Privacy and Security

We are committed to protecting your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

10. Changes to the Terms and Conditions

We reserve the right to update, modify, or change these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. By continuing to use the website after changes have been made, you accept and agree to the revised Terms and Conditions.

11. Governing Law

These Terms and Conditions will be governed by and construed in accordance with the laws of the state of North Carolina, USA, without regard to its conflict of law principles.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please feel free to contact us:

  • Email: info@scalehato.net
  • Phone: (910) 486-6672
  • Address: 6341 Sandy Creek Rd, Stedman, North Carolina, 28391

By using this website and placing an order, you agree to abide by these Terms and Conditions. Thank you for shopping at ScaleHato!